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Contact us
Add: 4F, No. 5, Tongchang Road, Bao'an 35 District, Shenzhen City, Guangdong Province, China
Tel: 0086-755-27818660
Email: sales-5@tingway.cn
Contact Now

Support

Sales Team

α.  Before working, every sales has the pre-service training, a detailed understanding of the company's products, professional product knowledge and a wealth of sales experience.

β.  For customer's problem and email, we will reply in the same day, no more than two hours working day, holiday no more than 12 hours.

γ.  Each sales has a variety of chat online tools, enabling customers to inquire online products, timely response. Including Skype, What's APP, Trademanager, QQ, Wechat, facebook, Twitter ...



Technical team 

α.  Product support OEM and ODM service, can be customized logo, packaging and software customization.

β.  Meanwhile, we can also design the new products according to customer requirements, write software and hardware. Customer's satisfactory is our ultimate goal.




Payment method

α.  We support Paypal, Western Union and T / T transfer. 


Transportation

α.  After payment confirmed, we will immediately arrange the shipment, sample 1-3 days, 5-7 days in small quantities, OEM: 3 Weeks.

β.  All the products are 100% original New and test before shipment.

γ.  Use DHL, UPS, TNT, FedEx and etc express, door to door delivery, shipping and customer can use their own logistics. 




Product Warranty

α.  All the products (except accessories) are under one-year Warranty, except artificial barrier damage.

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